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frequently asked questions
Due to a maintenance activity, our Email and Chat services will not be available on 12th August' 22 from 11.00 PM to 03:00 AM (IST). During this time, please use our other digital channels.
For Axis Direct Demat account related queries please write to dphelp@axisdirect.in
ऐक्सिस बैंक का सपोर्ट पेज, अब हिन्दी में भी उपलब्ध। अब सेवाएं आपकी अपनी भाषा में।
Real time tracking of your Service Request 24*7 via AXIS SUPPORT. Click here for the status of your Service Request.
NRI chat is now available 24x7. Please click on the queries & request to chat with NRI officers.
Axis Bank launches a service initiative, Banking Dhyaan Se. Click here to read the Fraud Awareness Booklet.
Need to contact us? Explore multiple touch points as per your requirement & convenience.
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Not satisfied with first level response then connect with our Nodal Officer using below option
Click here to send an email to our Nodal Officer
Download the Grievance Form and send it to the address mentioned on it
Click here to get Circle Nodal Officer details
notes:
We recommend that you use the above structured format to submit your complaints and receive an expeditious response. However, if you wish to write to us directly, you may do so at email.services@axisbank.com
Not satisfied with second level response then connect with our Principal Nodal Officer using below option
Click here to send an email to our Principal Nodal Officer on email ID - PNO@axisbank.com
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For Axis Direct Demat Account related queries please write to dphelp@axisdirect.in
For an Instant Response to your query, you may also CHAT with our executive. * Chat window: 7:00 am to 11:00 pm * For NRI customers: 24 by 7
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