#EASYBANKING Self-Help Videos: A Quick and Convenient Way to Solve your Banking Queries
Hemant had applied for an Axis Bank Credit Card for his wife, Payal. Payal was very excited to be a Credit Card holder soon. Hemant had a busy work schedule and Payal wanted to know the status of her Credit Card application without disturbing him.
Then, she came across Axis Bank's #EASYBANKING - A self-help video series. Payal found a video on 'How do I check the status of my Credit Card application' 'how-to' video on checking her credit card application from the Video Library. The short video helped her to check the status in a simple and quick manner and her Credit Card application status soon reflected on her mobile screen. Life has become so much easier, Payal thought.
What are Axis Bank's #EASYBANKING self-help videos?
You may not always have the time to visit our branch, speak to our representative, or explore ways to find a solution. Sometimes, you simply need a quick guide to help you resolve common banking related queries on your own.
We understand your needs and have therefore introduced the #EASYBANKING self-help video series under our Video Library with short, easy-to-understand 'how-to' videos.
From learning how to update your KYC details digitally to the process of reporting a fraudulent transaction, our watch and learn section offers simple troubleshooting solutions for your banking hiccups.
December 12, 2022
Benefits of #EASYBANKING self-help videos?
Banking transactions have become easier and simpler over the years. But there could be occasions when you may need some hand-holding. At such times, instead of visiting the branch or trying to reach a bank representative over the phone, wouldn't it be easier if you had access to an easy, Do-It-Yourself video that is self-explanatory? Our EASYBANKING Videos offer just that:
- They are precise, accurate and show exactly what you need to do.
- They are easy to understand with step-by-step visual instructions.
- They are short, with a runtime of a minute or two.
- They cover a wide range of topics.
- You can access them 24X7.
- You can re-watch them any number of times to solve your query.
How to access the #EASYBANKING Self-Help Video Library?
Our #EASYBANKING Self-Help Video Library is easily accessible to all. Just follow the below steps and become a problem-solver!
- Step1: Visit Axis Bank's official website www.axisbank.com.
- Step 2: Go to the 'Support' tab.
- Step 3: Click on the button - 'Access Our Video Library Here'.
- Step 4: Scroll through the page to find the desired video.
Quick links to some of our important videos:
Axis Bank has always been amongst the forerunners in innovation and digitisation, focusing on enhanced customer service. We believe that every small effort to ease banking processes strengthens our bond and offers you a more rewarding banking experience.