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Important notice: Temporary service interruption Please be informed that due to a scheduled infrastructure maintenance activity, our email and chat channels will be temporarily unavailable on Saturday, 17th May 2025, from 10:00 PM to 02:00 AM. During this time, for card blocking and fraud reporting, you can reach out to us at 18002095577 or 18605005555. For customers residing / travelling outside India, please contact us at +912267987700. We regret any inconvenience this may cause and appreciate your understanding.
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Not satisfied with first level response then connect with our Nodal Officer using below option
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notes:
We recommend that you use the above structured format to submit your complaints and receive an expeditious response. However, if you wish to write to us directly, you may do so at email.services@axisbank.com
Please send your queries related to CMS product (Paypro/Power Access) to and for queries related to Corporate Internet Banking, write to from your registered email ID.
For INR Prepaid cards please call 022 67987700 or write on prepaidcards.support@axisbank.com
Not satisfied with second level response then connect with our Principal Nodal Officer using below option
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For an Instant Response to your query, you may also CHAT with our executive. * Chat window: 09:00 a.m. to 06:00 p.m. * Chat option for NRI Customers is available 24x7 and Premium Experience Retail Banking Customers is 7:00 a.m. to 11:00 p.m
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