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Documents required to report a fraudulent transaction


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Home > Report A Fraud Or Dispute > Report A Fraud > Debit And Credit Cards > Documents required to report a fraudulent transaction

a. Customer Dispute Form (CDF). Click here for CDF
b. Incident letter (specifying complete detail) addressed to the Bank (Hindi/English).
c. Police intimation letter of the incident (either physical stamped copy or an email intimation)
d. FIR if the transaction value is above Rs. 20,000/-
e. For transactions outside India we would also need following documents: 
   • Passport copy (All pages) 
   • If passport is not available a signed declaration is required