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I want to claim insurance for my lost card. What is the process?

Please send us an email by clicking on the email tab below or visit our nearest Axis Bank Branch along with the documents mentioned below:

a. Duly filled & signed Claim Form

b. Your Axis Bank Forex Card statement featuring the claim transaction

c. Passport copy (all pages)

d. Police intimation/FIR copy


I want to claim insurance for counterfeit/ skimming on my card. What is the process?

Please send us an email by clicking on the email tab below or visit our nearest Axis Bank Branch along with the documents mentioned below:

a. Duly filled & signed Claim Form

b. Your Axis Bank Forex Card statement featuring the claim transaction

c. Card copy

d. Passport copy (all pages)

e. Police intimation/FIR copy


I want to claim insurance for robbery/assault. What is the process?

Please send us an email by clicking on the email tab below or visit our nearest Axis Bank Branch along with the documents mentioned below:

a. Duly filled & signed Claim Form

b. ATM Transaction slip

c. Vouchers in support of first aid expenses: Original

d. Copy of Police report

e. Copy of identity card


Download Claim Form? Click here 

Feel free to call 040 67174100 and for our toll free numbers click here
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