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Digital Banking

How do I reset my Internet Banking password

You can change your password before or after logging into Internet Banking.
To reset your password before login, follow these steps:
1. Click here or go to the Login page at https://omni.axisbank.co.in/axisretailbanking/ and click on the “Reset here” link
2. Enter either your customer ID or registered mobile number. 
3. If you have a current account or a savings account, authenticate using one of the available options:
   a. OTP: Enter date of birth, PAN for residents/ Passport for non-residents, and two separate OTPs sent on your registered mobile number and registered email address
   b. Debit Card: Enter debit card details
   c. Email Link: Enter your registered email address. An email will be sent on it with a link. Click on it to set your new password
   d. KYC: Enter your KYC details
4. If you are a standalone credit card customer, authenticate using one of the available options:
   a. OTP: Enter date of birth, PAN for residents/ Passport for non-residents, and two separate OTPs sent on your registered mobile number and registered email address
   b. Credit Card: Enter your credit card details
5. If you are a standalone loan customer, authenticate using one of the available options:
   a. OTP: Enter date of birth, PAN for residents/ Passport for non-residents, and two separate OTPs sent on your registered mobile number and registered email address
   b. Loan: Enter your loan account details
6. After the authentication is complete, set a strong password. You may have to enter an OTP to confirm.
7. You have now reset your Internet Banking password.

To reset your password after login, follow these steps:
1. Go to My Profile
2. Click “Change your password”
3. Enter old password
4. Enter new password
5. You have now reset your Internet Banking password.

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