You can follow any of the below process to generate/reset MULTI-CURRENCY Forex Card pin-
Process - 1
You can set the PIN of your choice at any Axis Bank ATM in India by following the below steps:
Insert card in Axis Bank ATM.
Click on Reset / generate PIN Option.
Enter DOB (DD-MM-YYYY).
Enter the registered mobile number.
OTP will be sent to your registered mobile number.
Enter the OTP and reset the PIN of your choice.
Process- 2
You can call customer care or visit the nearest branch to generate the ATM PIN.
Customer care team will verify your details and then trigger the system generated PIN. The PIN will be auto sent on your registered email ID.
Country-wise list of toll-free numbers:
US (1855 205 5577),
UK (0808 178 5040),
Singapore (800 1206 355),
Canada (1855 436 0726),
Australia (1800 153 861),
UAE (8000 3570 3218),
Saudi Arabia (800 850 0000)
Qatar (00 800 100 348).
India Paid Number +91 40 6717 4100 (dial from abroad), If in India dial 040 67174100 .
India Toll free number - 1800 108 5577
Process -3
You can reset the ATM PIN through Forex Card Prepaid Customer portal self-service - Link: Click here
Login by entering the Username and password-
Username: Enter your Forex Card number.
Password: WEB PIN (First time login). If you have forgotten the WEB PIN, you can connect with Branch RM or Call center for the same.
Once logged in, you need to follow the below mentioned steps:
Select the Personalize option.
Click on the Forget ATM PIN and fill the correct details requested on screen.
OTP will be triggered on the Forex card registered email id, click on submit.
On next screen you can set the New PIN of his/her choice.
After updating the new PIN, click on submit.