Axis Bank

Credit Cards

Block And Replace Credit Card

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I want to block / replace my Axis Bank Credit Card. How do I do it?
You can block or replace your Credit Card using the below channels:
a. Support Home Page >> Get It Done Instantly >> Click on Block & Replace Your Debit / Credit Card >> Enter Registered Mobile Number >> Enter OTP >> Select Card >> Click on submit >> Your Card will be blocked and replaced
(You can also scroll up and click on ' Block & Replace Using Registered Mobile No.' tab to use this option)
b. Chat with Axis Aha!: Click on Axis Aha! icon below or on >> Type “Block Credit Card” >> Login with you Internet Banking credentials or MPIN >> Select the card to block >> Click on “Confirm” >> Enter the OTP received on your registered mobile number >> Your card will be blocked
c. Axis Mobile App: Click on Credit Cards >> Select the Card >> Click on Controls >> Select Block & Replace Card 
d. Internet Banking: Click on Accounts >> Select My Credit Cards >> Select the card >> Click on More Services >> Select Block card >> Select Reason >> Click on Next >> Enter NetSecure Code received through SMS
e. SMS : SMS BLOCK <<your 16 digit card number>> to 5676782 from your registered mobile to block your card on a real time basis. 
f. Phone : Call us on the numbers mentioned on the Call tab below

Will I get option to select a usage type while placing ‘Block & Replace Card’ request through Axis Mobile App?
Yes, you can choose usage type for your replacement card by selecting option i.e. 'Domestic & International' or 'Domestic' as per your requirement.

When will I get the replacement card?
Your replaced card will be dispatched to your registered mailing address. You will receive your replacement credit card within 10 working days.

How will I get confirmation on blocking my card, if I block my card using Axis Mobile App?
You will get a confirmation on Axis Mobile on submission of ‘Block & Replace Card’ request. You will also get a SMS confirmation on your mobile registered in Mobile Banking for card blocking and replacement of card.

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