Credit Cards

Welcome Kit

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What does the Axis Bank Credit Card Welcome Kit comprise?
Contents of your Credit Card Welcome Kit are as listed below:
a. Axis Bank Credit Card 
b. Most Important Terms and Conditions 
c. Card Member Agreement
d. Code of Bank's Commitment to Customer 
e. Product features like Offer vouchers/ Booklets & Usage Guides 

By when is the Axis Bank Credit Card Welcome Kit delivered?  
Your Axis Bank Credit Card Welcome Kit will be delivered within 7-10 working days from the date your Credit Card is approved.

I have not received the Welcome Kit for my Axis Bank Credit Card. What do I do?
Your Axis Bank Credit Card Welcome Kit will be delivered within 7-10 working days from the date your Credit Card is approved. Please Call us on the numbers mentioned on the Call tab below or visit your nearest Branch if you have not received the Welcome Kit.

I have not received the complete Welcome Kit for my Savings Account / I received the Welcome Kit but it was in a tampered condition. What do I do?
In case your Welcome Kit is incomplete / received in a tampered condition, please Call us on the numbers mentioned on the Call tab below or visit your nearest Axis Bank Branch so that the Bank can take required action & place a request for issuance of a new Welcome Kit.

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