Welcome to Axis Bank Internet Banking Survey

Your Feedback Matters!

Q1. Please rate your overall experience of using Axis Bank Internet Banking.*

  • Excellent
  • Very Good
  • Good
  • Fair
  • Poor

Q2. What did you like about Axis Bank Internet banking?

(Max 400 words)

Q3. Please help us understand what went wrong?

I had to attempt multiple times to login
Got logged out of internet banking
Didn’t receive one time password (OTP) for my transaction
Found the site difficult to navigate
Couldn’t get the information I was looking for
Found the site slow
Not able to register the biller / my biller is not available
Not able to register beneficiary for fund transfer
Faced problem while making payments on other sites like online shopping, ticket / travel bookings, etc.
Account debited but funds not transferred
Not able to download account statement
Didn’t feel secure while conducting the transaction
Any other reason. Please Specify :
(Max 400 words)


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